You will support and evolve a mission-critical biometric identification platform operating in a certified and highly regulated environment. The role combines system administration, technical support, integration work, and hands-on development in support of both an existing biometric system and the rollout of a next-generation platform. Reliability, security, and operational continuity are central to this position.

What you’ll do

• Provide first- and second-line technical support for a centralized biometric identification system and distributed capture stations.
• Diagnose, resolve, and document incidents related to biometric applications, servers, databases, and capture equipment, escalating complex issues when required.
• Monitor system health and performance, including virtualized environments, storage capacity, and scheduled maintenance tasks.
• Maintain and test backup, archiving, and restore procedures to guarantee data availability and system resilience.
• Prepare, configure, and maintain Linux-based virtual environments used for internal tools, testing, and development.
• Contribute to the integration, migration, and evolution of biometric databases and supporting systems.
• Train users on biometric equipment, internal tools, and operational procedures.
• Apply security policies rigorously, protect sensitive data, and actively promote cybersecurity best practices among users.
• Contribute technical analyses, propose improvements, and participate in projects related to current and future biometric platforms.