We’re looking for a Business Analyst to support a global transformation initiative aimed at consolidating duplicated business functions from legacy systems into a single, central business platform.

The new platform will manage and monitor shipment routing across an international logistics network, providing real-time visibility and operational efficiency.

You’ll join the Business Process & Transformation team, working closely with global stakeholders to translate operational complexity into clear, actionable processes and requirements.

What You’ll Do

• Analyze and document existing business processes and identify improvement opportunities.
• Gather and validate business requirements through interviews, workshops, and stakeholder sessions.
• Translate user needs into clear process diagrams, workflows, and business rules.
• Draft and maintain use cases, user stories, and test cases supporting development and deployment activities.
• Coordinate and report on User Acceptance Testing (UAT).
• Support end-user training and contribute to global rollout planning and communication.
• Manage JIRA incidents and improvement tickets, from identification through resolution and release communication.
• Act as a liaison between business operations and IT delivery, ensuring that business intent is preserved through implementation.