Senior Business Analyst – E-Commerce (Part-Time)
Antwerp
Digital - Analysis
Bachelor
Work experience: 10+
Reference number: 91395
We are looking for an experienced Business Analyst to lead the selection and implementation of a new e-commerce platform for a future webshop. You will analyse business needs, evaluate software solutions, coordinate vendor selection, and ensure the new platform integrates seamlessly with the existing IT landscape. This role operates at the intersection of digital marketing, IT, and operational stakeholders.
What You Will Do
- Gather, analyse, and document business requirements for the new webshop—focusing on customer experience, usability, and business value.
- Translate business needs into clear, actionable requirements for IT and delivery partners.
- Evaluate potential e-commerce platforms and support the selection of the delivery partner.
- Collaborate with digital, marketing, and IT stakeholders to ensure priorities are aligned and understood.
- Monitor the development and integration process to confirm that deliverables meet expected quality and requirements.
- Support testing and validation activities to ensure a smooth, high-quality end-user experience.
- Identify risks, dependencies, and improvement opportunities throughout the project lifecycle.
- Report progress, blockers, and decisions to stakeholders.
What are we looking for?
Education & Languages
- Bachelor’s or Master’s degree in IT, Economics, or Industrial/Business Engineering, or equivalent experience.
- Fluent in Dutch and English (mandatory).
Experience
- 10+ years as a Business Analyst, ideally in e-commerce, telecom, or large digital transformation projects.
- Proven experience in selecting vendors and managing integration projects with SaaS delivery partners (e.g., Accenture, Infosys, Capgemini).
Tools & Technical Knowledge
- Strong experience with Agile tools: Jira, Confluence.
- Familiarity with e-commerce platforms such as Adobe Commerce, Shopify, etc.
- Experience with UX/UI collaboration tools (e.g., Figma).
- Experience with Adobe Experience Manager (AEM).
Professional Skills
- Excellent stakeholder management across digital, marketing, and IT teams.
- Ability to structure complex concepts and present them clearly and concisely.
- Strong analytical mindset paired with clear, impactful communication.
- Proactive, solution-oriented approach with high ownership in a dynamic environment.
Nice-to-Have Skills
- Understanding of BSS systems (e.g., Netcracker) and ERP platforms (e.g., Fusion).
- Financial acumen to support cost-benefit analysis and business case preparation.
- Experience in telecom or large-scale e-commerce implementations.
- Knowledge of SEO, SCA, and webshop performance optimization.
What do we offer?
- Start date: January 2026
- Duration: 6 months
- Work regime: Part-time (50%)
- Location: Mechelen
- Contract: Freelance or Perm
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