Senior Business Analyst
Brussels-Capital
Digital - Analysis
Secondary, Bachelor, Master
Work experience: 5-7
Reference number: 93279

Our client, a specialized national security and law enforcement organization, is seeking a Senior Business Analyst to ensure the reliability and optimization of critical telecommunication applications. The role focuses on bridging the gap between operational needs and technical IT solutions within a high-stakes, sensitive environment.

Your responsibilities:

  • Analyze, challenge, and formalize business needs related to complex telecom and IT applications.
  • Translate operational and technical requirements into comprehensive functional specifications.
  • Define and optimize existing business processes using AS-IS and TO-BE modeling.
  • Coordinate the testing, deployment, and implementation of new technical solutions.
  • Collaborate with Product Owners, network engineers, and architects to ensure solution consistency.
  • Conduct impact analyses, feasibility studies, and risk assessments for system improvements.
  • Create and maintain critical documentation including test plans, user guides, and support materials.

What are we looking for?

  • You have 3-7 years of experience in IT application management and business analysis.
  • You bring proven expertise in translating business needs into functional and technical requirements.
  • You possess experience in the end-to-end coordination of IT application projects and testing phases.
  • You're able to obtain a Top Secret security clearance (national classification).
  • You are fluent in French or Dutch with a passive knowledge of the other language.
  • You have an active knowledge of written and spoken technical English.
  • You possess strong analytical thinking and a pragmatic, solution-oriented approach.
  • You're able to manage multiple complex tasks simultaneously in a sensitive environment.

Nice to Haves

  • Understanding of telecom technologies such as mobile networks (2G-5G), VoIP, SIP, or IMS.
  • Familiarity with modeling tools such as BPMN or UML.
  • Knowledge of Agile methodologies including Scrum or Kanban.
  • Experience with IP data communication protocols.

What do we offer?

  • Start date: ASAP
  • Location: Brussels
  • Working model: Hybrid
  • Contract: open to both permanent employees and freelancers

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