Our client, a major public sector organization, is embarking on a high-criticality IT transformation project spanning three years and involving over 100 contributors. This strategic program focuses on rewriting complex business applications for financial and collection services, integrating ERP-like accounting modules and workflow systems.

The role involves establishing and leading the PMO Office to ensure robust governance, coordination, and quality across all project deliverables.

• Establish and operate the PMO Office framework, defining processes for planning, reporting, risk management, and decision-making.
• Structure and facilitate governance committees, including Steering Committees, to report on KPIs, budget, and project progress.
• Develop and maintain the global program schedule, tracking milestones and critical inter-team dependencies.
• Facilitate complex workshops between business and IT stakeholders to define requirements and ensure formal validation.
• Implement a requirements management framework to ensure full traceability from business needs to technical development and UAT.
• Act as a central interface between business experts and IT teams to align expectations and resolve conflicts.
• Maintain high documentation standards, ensuring all project artifacts are versioned, consistent, and validated.