As a Senior IT Business Analyst, you’ll join the Product Journey Tribe driving end-to-end digital experiences and process transformation. You’ll work closely with architects, product owners, business analysts, and delivery partners to translate business needs into sustainable, scalable technology solutions.

You’ll play a key role in shaping how products and systems interact — especially across integration-heavy, API-driven ecosystems, ensuring business and IT stay perfectly aligned from concept through delivery.

Key Responsibilities

• Own the delivery lifecycle – From discovery to go-live, facilitate workshops, document requirements, and align stakeholders around clear solution objectives.
• Bridge business and IT – Translate functional needs into well-structured specifications and ensure technical feasibility through collaboration with architects and developers.
• Design end-to-end solutions – Validate that designs align with enterprise architecture and integrate smoothly with existing applications.
• Explore multiple options – Evaluate and present alternative design scenarios to support informed decision-making.
• Collaborate across ecosystems – Coordinate with onshore/offshore developers, testers, architects, and external field or network partners.
• Support knowledge transfer – Deliver clear documentation, training, and handovers to operational and support teams.
• Drive continuous improvement – Maintain updated IT documentation, business process models, and integration diagrams.