You will join the ICT Applications & Data department, within a close-knit team of eight Application Managers responsible for the operational management of digital channels.

In this role, you focus on the day-to-day operation of websites and CMS platforms, with a strong emphasis on Drupal 9/10. You ensure continuity, quality, and usability of web applications, acting as the first point of contact for internal users and coordinating with external vendors when needed.

What you’ll do

• You manage and maintain web forms, from initial needs analysis to configuration and updates in the CMS.
• You support multiple websites and act as the first-line contact for CMS-related questions from colleagues, key users, and webmasters.
• You analyse more complex issues and either resolve them yourself or coordinate second- and third-line support with external suppliers.
• You follow up on CMS upgrades and technical updates, including Drupal, server, OS, PHP, and MySQL changes.
• You support new CMS extensions and integrations with other applications.
• You manage user accounts, including access rights and content handling when accounts are removed.
• You manage domain names and external DNS configuration.
• You follow up administratively on services delivered by external vendors and ensure SLA compliance.
• You document procedures, solutions, and operational guidelines, and actively share this knowledge with stakeholders.