Pauwels Consulting
EN
Operations & Strategy Manager
Flemish Brabant
Business Consulting and Support - (Project) Management
Work experience: 5-7
Reference number: 89873

Word deel van een unieke, internationale werkomgeving waar gastvrijheid en efficiëntie hand in hand gaan. Wij zijn op zoek naar een ervaren professional die als teamlead VIP services onze VIP-dienst kan leiden en verder ontwikkelen.

Als ideale kandidaat combineer je strategisch inzicht met hands-on leiderschap. Je hebt ervaring in het managen van operationele teams en bent in staat een premium klantbeleving te vertalen naar efficiënte processen.

  • Je leidt operationele teams en zorgt voor een vlotte dagelijkse werking en inspirerend leiderschap.
  • Je brengt de behoeften in kaart en analyseert de volledige end-to-end journey van VIP- en CIP-passagiers.
  • Je stelt plannen en voorstellen op voor strategische groei, inclusief roadmap en budgetbeheer.
  • Je identificeert en initieert operationele verbetertrajecten en implementeert efficiëntere werkmethodes.

What are we looking for?

  • Je hebt minimaal 5 jaar relevante werkervaring in hospitality, luchtvaart, of premium services.
  • Je beschikt over demonstrabele ervaring in people management van operationele teams.
  • Je hebt sterke analytische vaardigheden om klantreizen en processen te evalueren.
  • Je hebt kennis van budgetbeheer en business planning.
  • Je bent klantgericht en diplomatiek, met oog voor detail.
  • Je bent uitstekend in communicatie, zowel in het Nederlands, Frans als Engels.
  • Je hebt ervaring met procesverbetering en change management.

What do we offer?

  • Enjoy a competitive salary package with extra perks that recognize your talent.
  • Advance your career with a clear growth path, coaching, and mentoring to support you.
  • Thrive in a dynamic and supportive environment where you can truly make an impact.
  • Work when and where you perform best, ensuring an optimal work-life balance.
  • Choose a flexible transport solution, from a company car to a public transport subscription.
  • Expand your network and enjoy unforgettable moments at exclusive events and afterworks.
  • Grow your skills with external courses and our in-house Pauwels Academy.
  • Work on exciting projects with industry leaders in Life Sciences, Engineering & Digital.
  • Seize opportunities at every level, from a strong start to career acceleration and expert collaboration.

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Jakobe Vanassche
HR & Talent Consultant
jakobe.vanassche@pauwelsconsulting.com
+3293247080
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