Pauwels Solutions Group is a growing professional services organization built around several specialist brands in life sciences, engineering, digital, and business operations. As a group, we support clients across Europe through high-quality consulting, project delivery, and talent solutions. Behind the scenes, our internal IT department plays a key role in enabling this growth: maintaining a stable and secure application landscape, standardizing systems across countries, and ensuring smooth collaboration between all entities. Recognized as an award-winning and people-focused organization, we offer a professional environment where you can develop your expertise, contribute to impactful projects, and help shape the IT foundations of an ambitious, multi-brand group.

We’re looking for an IT Delivery Manager who will take ownership of day-to-day IT operations in the Netherlands. You’ll ensure local teams work with the same standards, processes and applications used across the group, while helping deliver key projects such as the migration of local systems into the group application landscape. You'll be responsible for: 

Deliver IT Projects Locally

• Coordinate the rollout of group-led IT projects across Dutch entities.
• Keep timelines on track, organise resources and minimise business disruption.
• Align with group PMs and update local stakeholders throughout the process.

Operational IT Service Management

• Ensure ITSM processes (incident, request, change) are followed correctly.
• Act as the first escalation point for local IT issues and service requests.
• Collaborate with group teams when incidents require deeper intervention.

???????Manage Local IT Partners

• Build and maintain a strong relationship with external support providers.
• Monitor their performance and ensure service quality meets group expectations.

???????Support Country-Specific Application Configuration

• You work hands-on with group-standard applications — M365, Jira, HubSpot, Bullhorn, ionBiz (Visma), Simplicate, AFAS, and others — ensuring the Dutch landscape mirrors group standards.
• Configure applications according to group guidelines.
• Ensure local teams can rely on stable, consistent tooling.
• Provide feedback to the Group IT Delivery Manager on performance and improvements.

• Enforce group guidelines for laptops, devices, connectivity and networking setups.
• Coordinate with service providers to troubleshoot, upgrade and optimise infrastructure.

• Act as the bridge between local business teams and the Group IT organisation.
• Translate local needs into actionable IT tasks.
• Keep teams aligned on priorities, expectations and timelines.