We are looking for a hands-on Business Analyst to support data-driven transformation initiatives within the water and sewer infrastructure domain. You’ll play a key role in improving data quality, optimizing business processes, and enabling reliable reporting across multiple departments.

What You’ll Do

• Analyze, map, and optimize business and data processes related to infrastructure management and operations.
• Define and implement data governance processes to ensure the collection and use of high-quality, reliable data.
• Support the setup of key reporting and performance dashboards.
• Facilitate collaboration across departments (e.g. investments, operations, asset management, customer service, IT).
• Lead workshops and small working groups to align stakeholders and accelerate adoption of new processes.
• Define and monitor data cleaning activities and track measurable improvements in data quality.
• Develop documentation, training materials, and communication plans to support change and user adoption.
• Anticipate issues, escalate risks, and report progress to the project manager.
• Promote a data-driven culture and act as a change ambassador within the organization.