As a System Exploitation Engineer, you’ll help ensure the availability, stability, and performance of business-critical applications and infrastructure. You’ll work within a multidisciplinary IT Operations team that manages deployments, release cycles, and service continuity across multiple environments.

This role combines technical ownership, service delivery management, and release coordination, all within an ITIL-governed, Agile-inspired environment that supports major digital platforms.

Key Responsibilities

• Manage the technical configuration and deployment of applications across non-production and production environments.
• Coordinate and execute infrastructure and application releases following approved plans.
• Monitor system performance and ensure availability and continuity of business applications and middleware (e.g., ESB).
• Manage incidents, problems, and service requests in line with ITIL best practices.
• Lead service delivery processes and ensure adherence to operational KPIs.
• Oversee the production plan and scheduling of IT operations.
• Drive continuous improvement by identifying automation or process-optimization opportunities.
• Collaborate cross-functionally with infrastructure, development, and business teams to ensure seamless delivery.