Join a forward-thinking team dedicated to enhancing customer experience solutions in the dynamic transport industry. You will play a pivotal role in shaping effective strategies that will drive customer satisfaction and operational excellence.

As the ideal candidate for the Senior Functional Analyst position, you are an analytical thinker with a robust background in project management and agile methodologies. You thrive in collaborative environments and are eager to leverage your technical skills to make a significant impact.

• You manage and track project progress using tools such as JIRA and MS Project.
• You develop comprehensive documentation in Confluence and SharePoint.
• You apply your knowledge of SAFe and other Agile methodologies to enhance project workflows.
• You coordinate with stakeholders to gather requirements and ensure alignment with business objectives.
• You assist in formulating customer experience strategies that drive engagement.
• You provide support to team members, fostering a culture of collaboration and knowledge sharing.
• You are available to work on-site Monday and Thursday, and on additional days as required.