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Unified Communications and Collaboration (O365) System Engineer
Pauwels Consulting is looking for a System Engineer to strengthen our Infrastructure team. Are you the one-in-a-kind System engineer that dares to take on challenging projects at our clients? At Pauwels Consulting, we don’t just mix and match our consultants with the different projects, we actively pursue career and personal growth for all of our colleagues. Within the Pauwels family, you will also find a strong community of IT specialists which will enable you to exchange ideas, experiences and maybe even discover new niches! The main responsibilities include: Represent as a Unified Communications and Collaboration expert with both operational and design engineering responsibilities in a diverse telecommunications infrastructure environment Work closely with both IT and business partners to design and implement solutions supporting business needs Project Lead to replace all Cisco Endpoint towards Microsoft Teams Provide 2nd and 3rd level technical support and troubleshooting towards internal and external clients Responsible for diagnosing and troubleshooting complex Collaboration, Enterprise voice, and Unified Communication issues and, within a team, design and implement critical business systems aligned with corporate strategic direction As required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team members Participate in all phases of system development life cycle, from requirements analysis through system implementation.
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