Pauwels Consulting
EN
IT Support Engineer (Windows 11 Migration)
Antwerp
Digital - Infrastructure
Secondary, Bachelor
Work experience: 3-5
Reference number: 90712

Join a leading organization at the forefront of technology, safety, and sustainability. You’ll be part of a team working on projects that make a tangible impact on society and the environment — in a culture where teamwork, safety, and professional growth go hand in hand.

As an IT Support Engineer, you’ll play a key role in the organization’s Windows 11 migration project. You’ll act as the first line of support for all migration-related questions and incidents, ensuring a smooth transition for end users across different sites.

Key Responsibilities

  • Serve as the first point of contact for IT-related issues during the Windows 11 migration (via phone, email, and ticketing system).
  • Troubleshoot and resolve user issues quickly and efficiently.
  • Document solutions and share knowledge to support future migrations.
  • Maintain clear and timely communication with end users and IT teams.
  • Collaborate with technical teams to address more complex migration challenges.

What are we looking for?

  • Minimum 3 years of experience in an IT support or helpdesk role.
  • Proven experience with Windows migration projects.
  • Hands-on knowledge of SCCM and Intune.
  • Strong problem-solving mindset and customer-oriented approach.
  • Excellent communication skills; proactive and autonomous working style.
  • Fluent in Dutch; knowledge of French is a plus.
  • Bachelor’s degree in IT or equivalent through experience.

What do we offer?

Location: Dessel (100% on-site)

Contract: Freelance or Permanent 

Duration: Long term assignment

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